DoubleTree by Hilton New York Downtown

Stayed here for 5 nights at the start of December, 26th floor, king room. We checked in just before 4pm, it was quick and easy. There’s 3 lifts and we never had to wait more than a few minutes for 1, I imagine during peak hours this is slightly longer but we never had any issues. The room was large, clean, comfortable and had enough storage for a couple. A subway is at the end of the street and there are so many great bars/restaurants round the corner. We didn’t spend too much time in the hotel overall, but for the price, location and quality I’d definitely recommend staying here again.

We booked this hotel for the NYC marathon, and had an overall pleasant experience! If you are running the marathon, this place is PERFECT. 3 minute easy walk to the ferry. This was beyond helpful to remove race day jitters. The hotel is exactly what you'd expect in NYC, small rooms, but comfortable and got the job done. The bed was so comfortable!! The elevator situation is unfortunate, but we only had a real issue with waiting upon checkout. Do what we did, go up to go down! It took a while (25 minutes or so to get fully out), but based on other reviews, we accounted for it in our timing. Bell desk was a bit chaotic, and we did have to go into the luggage ourselves in order to find our bags., but thankful for the service being provided at all!

The staff is incredible. I must have interacted with six different employees in less than 24 hours and all of them were courteous and helpful. The location is good- there is a solid set of bars in the area, a good bagel place and easy access to South Ferry. It's oddly far from any subway stops.

We had a nice but not amazing stay. The staff are terrific and make the stay really nice. Isaiah at the front desk is so welcoming and made check in smooth and easy. The rooms are a decent size for Manhattan, but the AC in ours had a bit of a musty smell. The location is really convenient with Walgreens, chipotle and the subway right at the corner, and Italian restaurant downstairs

I had a great stay at DoubleTree by Hilton New York Downtown. The hotel is modern, clean, and very comfortable, with spacious rooms and all the amenities I needed. The location is excellent—close to the World Trade Center, One World Observatory, and great restaurants. What really stood out was the staff—they were friendly, attentive, and always ready to help. I also appreciated the warm chocolate chip cookie at check-in, a sweet touch that made me feel welcome. Overall, it was a convenient and enjoyable stay, and I would happily return next time I’m in NYC.

I was a little hesitant at first because of some comments I’d read, but this turned out to be a very comfortable and enjoyable stay. The hotel is clean, spacious, and modern. I had a King City View room; the view was stunning, and I had no issues with the elevators (there are three). What stood out was the location, it’s perfect! Close to major attractions, restaurants, and public transportation, yet still peaceful and quiet at night. The staff were incredibly friendly and helpful throughout my stay, especially Jose at the front desk. Shoutout to him for the amazing customer service! I’d honestly go back just for him. Overall, I absolutely loved my time here and would highly recommend this hotel to anyone visiting the area. I’m already looking forward to coming back!

I had a great time staying at the DoubleTree, I had read about the lifts taking a long time to come but that never happened to me when I was there. The reception staff where very helpful and friendly and got our room cleaned when we asked them to. Breakfast was kind of expensive but not more expensive than anywhere else in New York.

First and foremost, the location is excellent. The room was cozy and offered a lovely view. Service and cleanliness were top-notch throughout the stay. I truly enjoyed my time there and would absolutely love to return in the future